PetSmart is a renowned American retail chain that fulfills all the pet-related needs of its customers. Established in Arizona in 1986, PetSmart has expanded its reach to more than 1,650 stores across Canada, the United States, and Puerto Rico. The brand features a vast range of products and services, including pet food, toys, accessories, grooming, training, and veterinary care. The company's mission is to enhance the lives of pets and pet parents by providing high-quality, affordable products and services that make taking care of pets more accessible and convenient. With a team of over 55,000 associates, PetSmart is committed to providing a best-in-class shopping experience for its customers and promoting pet adoption through its in-store adoption centers. The brand's dedication to pet welfare and exceptional customer service has earned it an excellent reputation in the pet industry.
Amenities and More
- Kerbside pickup
- Wheelchair-accessible entrance
- NFC mobile payments
- In-store shopping
- Quick visit
Reviews
Our pups love coming here for Sniff-ventures. The store is always nice and clean and loads of great products to choose from.
It's an ok place but but they seem to be out of stock on a lot of items all the time and the service isn't very great. The people are nice enough they just are very slow and kind of unprofessional in my opinion. For example if there is more then 2 or 3 people in like be prepared to stand there for about 15+ minutes. And if you ask where something is either no one is even around to ask, or they don't know and honestly kind of rude about it like you inconvenienced them by even asking. But it's still ok enough that I will still shop there for our pets.
I always enjoy coming here to PetSmart, the staff is always super friendly, courteous, resourceful, and ready to assist. The establishment is super clean, well maintained, and readily available with all the resources you may need. I highly encourage others to come visit this awesome pet friendly store!
Took my child for a spin and decided to drop by PetSmart because we were interested in getting a pet. We were greeted with a big smile at the entrance by one of the cashiers who wasn't serving a client at the moment.
This place has Bansfield Vet Services and grooming services within. Store patrons could bring their pets in store on leash.
It was stocked with a tall wall of many betta fishes but we noticed several dead ones. Nonetheless, there's a big selection bettas and other aquarium and pond fish.
There also plenty of stocks and supplies for new pet owners with cages, aquariums, materials, and feed.
There's also an adoption center and we only saw cats. I'm allergic to cats and so avoided the area of the store. It's disappointing for me that they place the adoption center so near the grooming center.
Had my Goldendoodle cut and it was the worst grooming I have ever had. All uneven, shaved in some areas to the skin. Charged extra for combing out even though she was shaved to the skin. Check out the before and after pics.
The grooming department of this store is amazing! Special thanks to the groomer who has taken good care of our pup Cooper! Will come back again!
We called to see if an item was in stock. The person who answered said they were too busy to check. Maybe they could skip answering the phone and save themselves some time. Will find some other pet store to spend our money.
They seem to always run out of crickets... Whenever I ask why, I get crickets... Ok, maybe get was a bad joke... Store is cleaner and more organized than many I have seen... But i find the lack of crickets disturbing... Ok.. Bad movie reference, I will stop now
Location
4654 Milestone Ln, Castle Rock, CO 80104, United States
Hours
-
Updating...
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